At GourmetHub, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.gourmethub.co.uk and use our services. We are fully compliant with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

1. Information We Collect

We may collect the following information from you:

  • Personal Information: Name, address, email address, phone number, and payment details when you place an order or contact us.
  • Browsing Information: IP address, browser type, pages visited, and other standard web log data.
  • Cookies: We use cookies to improve your browsing experience and personalize content.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Communicate with you about your orders or inquiries.
  • Improve our website and customer service.
  • Send you promotional offers (only if you opt-in).

3. Sharing Your Information

We do not sell or rent your personal information. We only share it with:

  • Payment processors (for order payments).
  • Delivery services (to fulfill your orders).
  • IT service providers who help manage our website.

All third parties are obligated to keep your information secure and only use it for the services they provide on our behalf.

4. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of any inaccurate data.
  • Request deletion of your data (where applicable).
  • Object to certain uses of your data.
  • Withdraw consent at any time if you previously agreed to marketing communications.

You can contact us at sales@gourmethub.co.uk to exercise these rights.

5. Data Security

We take reasonable steps to protect your data through secure systems and encryption methods. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We keep your data only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

7. Cookies Policy

Our website uses cookies to enhance user experience and collect anonymous analytical data. You can control or disable cookies through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, so we encourage you to review it regularly.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

📧 Email: sales@gourmethub.co.uk