Shipping & Delivery
Shipping & Delivery
- £4.99 shipping for orders under £75
- FREE shipping for orders £75 and above
- 2-4 business days premium delivery
- UK shipping only
- Order tracking available
- Special handling for fragile/premium items
Payment & Security
- Stripe secure payment processing
- All major credit/debit cards accepted
- SSL encryption protection
- Order modification within 2 hours
Returns & Refunds
- 30-day return policy
- Unused items in original packaging
- 5-7 business day refund processing
- Customer pays return shipping (unless defective)
- Special consideration for perishable/specialty items
Products
- Premium authentic products only
- Manufacturer warranties included
- Expert culinary recommendations available
- Direct sourcing from authorized premium distributors
Customer Service
- Email: info@gourmethub.co.uk
- 24-hour response time
- Business hours: Monday-Friday, 9 AM - 5 PM GMT
- Online-only premium retailer